GoTo

GoTo is a mobile app that combines voice calls, messaging, meetings, training, and webinars in one secure and simple interface. It allows you to work from anywhere using your personal device without revealing your number, and supports HD audio and video for quality communication. Calendar integration helps manage meetings, and callback with original caller ID builds customer trust.

The app offers advanced business features such as number switching via Caller ID Swap, incoming call management with Find Me Follow Me, and automatic text responses to missed calls. If you're in an area with poor data coverage, you can switch to the PSTN cellular network. Device contacts are easily merged with the corporate address book.

For customer engagement, there is a unified inbox that collects SMS, social media messages, surveys, and web chats. You can assign, unassign, and resolve conversations directly from the app, as well as initiate communication with customers. GoTo helps you never miss a message and improve customer satisfaction.